ArtsJournal has a piece examining the difference between community and consumers when it comes to the arts:
…I argue that in the US arts and culture sector we have for too long ignored or denied the costs of so-called progress in the arts–meaning, for instance, the costs of professionalization, growth, and the adoption of orthodox marketing practices including so-called customer relationship management and I suggest five ways that arts organizations may need to adapt their philosophies and practices in relationship to their communities if their goal is deeper, more meaningful engagement.
A post on Bitter Gertrude looks at the recent controversy at Profiles Theatre in Chicago and offers some suggestions for how to stop the cycle of abuse in the theatre industry:
Pay close attention to the behavior of the people you have on staff. People will not always be brave enough to come forward about bad behavior. Sometimes people gaslight victims by claiming that the abuse is “just the way he is,” “not a big deal,” or “just because he’s a genius and passionate about his work.” Victims begin to second-guess themselves and worry about the consequences of coming forward when others are minimizing or excusing bad behavior. There could easily be problems, even abuse, in your house without anyone coming forward to tell you about them directly.